Refund policy
Return & Refund Policy
Pebble & Puff accepts eligible return requests within 30 days of delivery.
To be eligible for a return, the item must be unused, unworn, unwashed, and in its original condition. Items showing signs of wear, stains, odors, damage, or other signs of use may not be accepted.
If your order arrives damaged, defective, or incorrect, please contact us at shoppebblepuff@gmail.com with your order number and clear photos of the issue.
Once your return is received and inspected, we will notify you if your refund has been approved. Approved refunds will be sent back to the original payment method. Processing times may vary depending on your bank or payment provider.
Original shipping costs are non-refundable unless the item arrived damaged, defective, or incorrect.
Customers are responsible for return shipping costs unless otherwise approved by Pebble & Puff.
If you need to cancel or change your order, please contact us as soon as possible. Once an order has been processed or shipped, we may no longer be able to cancel or modify it.
For return or refund questions, contact: